Sales & Marketing

Part time position & only scheduled during events.

• High school diploma or G.E.D. equivalent.
• Outstanding organizational skills.
• Diligence and attention to detail.
• Exceptional interpersonal skills and a friendly demeanor.
• Excellent written and verbal communication.
• Physical stamina and high energy levels.
• Good problem-solving skills.
• Ability to perform under stress.
• Excellent multitasking ability.
• Conflict management skill.
• Some heavy lifting may be required.

DUTIES & RESPONSIBILITIES:

• Assuming the role of Ticket Taker, waitstaff, welcoming guests, among other duties Working as ushers and ensuring that seating arrangements adhere to guest needs and/or expectations
• Working under the instructions of the Group Sales Coordinator
• Ensuring the event hall is clean and organized before, during, and after the event.
• Adhering to event safety standards.
• Ensuring excellent levels of customer service.
• Dispensing useful information to event-goers.
• Packing up event supplies when the event is completed.
• Performs other duties as assigned.

REPORTS TO:

Group Sales Coordinator

This position will remain open until filled.

Foods

Prepare individual meals using grill, fryers, and broilers according to customer requests.

• High school diploma or GED equivalent.
• Able to stand for long periods of time.
• Able to lift at least 35lb.
• Cooking and food handling experience is required.
• Must obtain an Employee Gaming License

DUTIES & RESPONSIBILITIES:

•  Keep all work areas stocked, rotating foods as necessary.
• Refer to kitchen Personnel Handbook for proper food handling procedures
• Read cooler thermometers
• Maintain a clean work station
• Stock condiments
• Slice and dice veggies
• Must be able to rotate shifts and work weekends
• Other duties as assigned

REPORTS TO:

Food Service Manager/ Supervisor

This position will remain open until filled.

Sales & Marketing

Provide a variety of guest services functions to customers. Player’s Club benefits.

• High school diploma or G.E.D. equivalent.
• Must have computer experience.
• Excellent customer service skills.
• Working knowledge of casino operations, including floor layout.
• Must be able to sit, stand, and walk for extended periods of time.
• Must obtain a Key Gaming License upon hire.
• Minimal bending and lifting.
• Repetitious computer work.

DUTIES & RESPONSIBILITIES:

• Introduces and explains the benefits of Players Club membership to guests and registers new members into the database.
• Determines the eligibility of members for comps.
• Answers guests’ inquiries regarding club programs, player points, and general casino information.
• Identifies and welcomes VIP players and Players Club members.
• Surveys floor to identify guests not using a club card, informs them of the benefits of Players Club membership, and encourages enrollment.
• Participates in special events and promotions as needed.
• Performs other duties as assigned.

REPORTS TO:

Players Club Coordinator, Sales & Marketing Manager

This position will remain open until filled.

DEPARTMENT: 

Accounting

GENERAL FUNCTION: 

Responsible for the inventory of Cage/Casino coin and chip assets. Assist in providing an accurate count for daily service drops. Work in accordance with all applicable policies and procedures as stated in the Dakota Sioux Casino Cage Employee Manual.

REQUIREMENTS: 

• High school diploma or GED equivalent
• Accounting background, the ability to work well with numbers, computer knowledge is required as well as willingness to be trained in these areas
• Detail orientated, self-starter with ability to work well with others
• Ability to lift 50 lbs.
• Heavy lifting, moving, bending, stretching and standing for long periods of time
• Must obtain key gaming license upon hire

DUTIES & RESPONSIBILITIES: 

• Conduct, record and watch daily service drops
• Count, verify, record and bundle different denominations of bills and tokens
• Support all general accounting functions as directed, including blackjack gaming reconciliations, poker drops sheets, hard count drop and wrap sheets
• Back-up support for other count team members (on call)
• As a team member you will participate in a slot machine coin drop and assist in tagging of each slot machine by reference number
• Empty machines into pre-numbered coin drop buckets, weighing each bucket on a coin scale to determine accuracy of each scaled weight, prepare coins or tokens by denomination for automated wrapping
• Verify coin by denomination and arrange in vault
• Keep work area clean and free of debris, clean sorters daily
• Issues daily vault wrap and count sheets to shift manager so it can be put into Cage summary report
• Other duties as assigned

REPORTS TO: 

Count Team Supervisor/ Controller

CLOSES:

This position will remain open until filled.

Serves as janitorial/housekeeping staff for guests and casino operations.

• Physical mobility throughout the facility and surrounding grounds
• Able to lift 40 to 50 lbs.
• Must obtain a non-gaming license upon hire

DUTIES & RESPONSIBILITIES:

• Janitorial cleaning. Cleans all areas as directed by porter manager and/or supervisor
• Customer service, will clean around guests and maintain are without disrupting play
• Able to work closely with other departments
• Able to work all shifts – including weekends
• Light to moderate bending, lifting and stretching for prolonged periods of time
• Maintain all porter department equipment and supplies
• Reports all equipment and supply shortages
• Properly maintains restroom facilities (male and female)
• Performs other duties as assigned

REPORTS TO: 

Porters Manager

This position will remain open until filled.

Accounting

GENERAL FUNCTION:

Reviews and compiles all paperwork produced by the restaurant, deli, lounge and table games. Also tracks complimentary item cards. Pulls reports from software and completes audit worksheets in excel. Maintains filing system for department audits and complimentary item cards. Assists other auditors when needed, and completes other duties as assigned. Monitors compliance of Internal Controls and reports any irregularities or exceptions to the Controller. Remains current on Tribal, State and Federal gaming rules and regulations.

• High school diploma or GED equivalent
• Associates in accounting required – current students acceptable
• Six months accounting experience preferred
• Excellent communication skills, both oral and written
• Experience with Microsoft Office – particularly Excel
• Ability to maintain confidentiality and handle confidential material
• Ability to work independently
• Effective problem-solving skills
• Excellent interpersonal skills
• Must obtain a key gaming license upon hire

DUTIES & RESPONSIBILITIES:

• Safeguards company assets
• Reviews and compiles all paperwork produced by the restaurant, deli, lounge and table games
• Generates detailed and summarized reports for each revenue category
• Monitors compliance on Internal Controls
• Reports any irregularities of exceptions to the Controller
• Inputs daily revenue department data into Excel workbook for financial reporting
• Individual will share accounting duties with other co-workers to ensure accounting functions are completed in a timely and accurate manner
• Complies with other duties as assigned by the controller, assistant controller and/or general manager

REPORT TO:

Controller/Assistant controller, and general manager.

This position will remain open until filled.

Security

Protects company assets and provides a safe environment for guests and team members. Exhibit a friendly, helpful, and courteous manner when dealing with both guests and team members. Maintains security activities and performs credit transactions adhering to company, Tribal, State, and Federal guidelines. Works closely with Casino and Hotel Management. Other duties as assigned.

• Able to work irregular hours
• Dependable and punctual
• Physically fit and able to lift 40+ lbs.
• Must complete all security certifications within one year of hire in accordance with the Gaming Commissions rules and regulations

DUTIES & RESPONSIBILITIES:

• Provide a security for company resources, guests and team members in accordance with Dakota Nation Gaming Enterprise and the respective security department policies
• Perform chip and credit transactions and money transfers, verifies amount by signature, in accordance with company, Tribal, State and Federal guidelines
• Maintain a high level of knowledge and proficiency in casino and department procedures and policies
• Detect and correct safety and/or security problems which endanger guests, team members or assets
• Respond to incidents, unusual occurrences and take immediate action, when appropriate, to correct the situation and/or report the incident
• Escort casino funds and direct traffic to ensure safety
• Apprehend suspects to prevent escape and/or loss of company resources
• Assist and provide medical aid
• Perform other functions and tasks assigned

EDUCATION/EXPERIENCE: 

• High school diploma or GED equivalent
• Basic computer skills a must

ON THE JOB TRAINING: 

• Ongoing training on Dakota Nation Gaming Enterprise and respective security department policy and procedures
• Medical aid training in CPR and first aid
• Techniques of Alcohol Management (TAM training)
• Taser Certification
• PPCT/Use of Force Training

CONDITIONS OF EMPLOYMENT:

• Must complete a 90-day introductory period
• Must obtain Key Gaming License upon hire

AUTHORITY: 

• Supervisory responsibilities: none
• Financial: none

REPORTS TO:

Security Manager, Assistant security managers, & Sergeants.

This position will remain open until filled.

ASK US ABOUT THE $500 SIGN ON BONUS FOR SECURITY POSITIONS!

Security

Protects company assets and provides a safe environment for guests and team members. Exhibit a friendly, helpful, and courteous manner when dealing with both guests and team members. Maintains security activities and performs credit transactions adhering to company, Tribal, State, and Federal guidelines. Works closely with Casino and Hotel Management. Other duties as assigned.

• Must have a high school diploma or G.E.D. equivalent.
• Must not have a felony on their record.
• Should have some type of law enforcement background.
• Supervisory experience is necessary, In-house security background will be
• Must be physically fit and able to lift 40+ lbs.
• Capable of doing scheduling and administrative paperwork.
• Must obtain a Key Gaming License upon hire.

DUTIES & RESPONSIBILITIES:

• Safeguards assets.
• Administer all security activity for assigned shift and to ensure compliance with company rules and regulations.
• Directs employees engaged in emergency situations.
• Prepare written incident report for customer complaints or disputes.
• Has access to all areas under the direction of the Director of Security.
• To supervise the activities of the Security Officers.
• Supervises training in addition to the security certifications mandated by the gaming commissions rules and regulations.
• To assist in ensuring that cash and other assets of the casino are protected at all times.
• To assist in maintaining order in the casino.
• Rotate the Security Officers in making the Blackjack drop count and Slot machine drop and closing of any or all departments involved with a cash register.
• To supervise the clocking in and out of employees.
• Other duties as assigned.

ON THE JOB TRAINING: 

• Ongoing training on Dakota Nation Gaming Enterprise and respective security department policy and procedures
• Medical aid training in CPR and first aid
• Techniques of Alcohol Management (TAM training)
• Taser Certification
• PPCT/Use of Force Training

REPORTS TO:

Security Manager, Assistant Security Managers, & Sergeants.

This position will remain open until filled.

ASK US ABOUT THE $500 SIGN ON BONUS FOR SECURITY POSITIONS!

Cage

Responsible for providing our casino guests with excellent cashier services efficiently and accurately while maintaining a friendly and positive attitude. Services include cash exchange and check cashing transactions, as well as other monetary transfer of funds.

• High school diploma or G.E.D. equivalent.
• Available to work all shifts. (Day, Swing, Graveyard)
• Total accountability for imprest bank.
• Computer knowledge helpful
• Customer service a must.
• Must obtain a Key Gaming License upon hire.

DUTIES & RESPONSIBILITIES:

• Assist customers – cash checks in accordance with company policy, redeem
• CCoupons, exchange cash for TITO (Ticket In Ticket Out) tickets and gaming chips.
• Count and balance each assigned bank at the start and end of every shift with little to no assistance from others.
• Logs control keys.
• Record and balance currency transactions via computer.
• Acts as soft count member.
• Perform additional duties and responsibilities as assigned or necessary.
• Title 31 training

REPORTS TO:

Cage Manager, Assistant Cage Manager, Main Bank Cashier

This position will remain open until filled.

Hotel

The Housekeeper position is responsible for maintaining the cleanliness of all hotel rooms.

• Ability to bend, twist, reach and carry up to twenty-five (25) pounds or more.
• Standing or walking for extended periods of time.
• Exposure to weather conditions
• Occasional janitorial duties.

DUTIES & RESPONSIBILITIES:

• Follows sanitizing and cleaning protocols.
• Follows proper protocols concerning discrepancies and found items.
• Maintains hotel room cleanliness; including but not limited to the following: emptying and cleaning/sanitizing wastebaskets, making beds, dusting, vacuuming, cleaning/sanitizing bathrooms, washing walls, ceiling, woodwork, sills, windows and door panels.
• Replenishes any supplies used throughout the room.
• Sorts, counts, folds and/or carries linens.
• Transports trash and waste to disposal area.
• Ability to operate vacuum cleaner, shampooer and ionizer.
• Performs other duties as necessary and assigned.

EDUCATION:

High School Diploma or GED

MINIMUM QUALIFICATIONS: 

At least 18 years of age.

OTHER:

Must obtain non-gaming license upon hire.

REPORTS TO:

​Housekeeping Supervisor/Hotel Manager

This position will remain open until filled.

Gift Shop

The Gift Shop Cashier position is responsible for providing quality service to guests of Dakota Sioux Casino & Hotel and assist in efficient operations of the Gift Shop.

• Ability to bend, stoop, twist, reach and lift up to fifty (50) pounds or more.
• Ability to carry up to twenty (20) pounds on a continual basis.
• Ability to push or pull merchandise on a cart, dolly or two-wheeler.
• Sitting, standing or walking for extended periods of time.
• Occasional janitorial duties.

DUTIES & RESPONSIBILITIES:

• Provides quality customer service in a friendly, courteous and helpful manner.
• Possess basic math and cash handling knowledge.
• Operate cash register.
• Receive payment by cash, credit card or Player’s Club card
• Verify and maintain cash bank amount throughout shift.
• Stock and merchandise shelves as needed.
• Track inventory and communicate with Retail Manager regarding inventory needs.
• Sanitization of high traffic areas.
• Ensure all guests are of applicable age to their purchases; i.e. must be eighteen (18) to purchase energy drinks and twenty-one (21) for tobacco and alcohol products.
• Cross-train for the C-Store.
• Performs other duties as necessary and assigned.

EDUCATION:

High School Diploma or GED required

MINIMUM QUALIFICATIONS: 

At least 21 years of age.

OTHER:

• Excellent communication and organizational skills.
• Must complete Techniques of Alcohol Management (TAM) training.
• Must obtain non-gaming license upon hire.

REPORTS TO:

​Retail Manager

This position will remain open until June 2nd, 2023 @4pm.

C-Store

The C-Store Clerk position provides quality customer service to guests and assists in efficient operations of the C-Store.

• Ability to bend, stoop, twist, reach and lift up to fifty (50) pounds or more.
• Ability to carry up to twenty (20) pounds on a continual basis.
• Sitting, standing or walking for extended periods of time.
• Exposure to weather conditions.
• Outside janitorial duties (washing windows, picking up trash, taking trash to dumpster) and shoveling snow/pouring ice melt on sidewalk.

DUTIES & RESPONSIBILITIES:

• Provides quality customer service in a friendly, courteous and helpful manner.
• Possess basic math and cash handling knowledge.
• Operate cash register.
• Receive payment by cash, credit card or Player’s Club redemptions.
• Verify and maintain cash bank amount throughout shift.
• Stock and merchandise shelves as needed.
• Track inventory and communicate with Retail Manager regarding inventory needs.
• Sanitization of high traffic areas.
• Ensure all guests are of applicable age to their purchases, i.e. must be eighteen (18) to purchase energy drinks and twenty-one (21) for tobacco and alcohol products.
• Cross-train for the Gift Shop.
• Performs other duties as necessary and assigned.

EDUCATION:

High School Diploma or GED required

MINIMUM QUALIFICATIONS: 

At least 21 years of age.

OTHER:

• Excellent communication and organizational skills.
• Must complete Techniques of Alcohol Management (TAM) training.
• Must obtain non-gaming license upon hire.

REPORTS TO:

​Retail Manager

This position will remain open until June 2nd, 2023 @4pm.

Hotel

The Shuttle Driver/Services Clerk will be responsible for providing a myriad of services to the guests of the hotel, casino and RV Park, which may include concierge duties and shuttle driver.

• Ability to bend, twist and reach up to seventy-five (75) pounds or more.
• Sitting and standing for extended periods of time.
• Exposure to weather conditions; light janitorial duties at RV Park and shoveling snow.
• Ability to operate a golf cart.

DUTIES & RESPONSIBILITIES:

• Possesses a good working knowledge of all Dakota Sioux property, including room locations, types of rooms and features.
• Provides information about the casino, restaurant, and other facilities.
• Performs janitorial duties to keep public areas, including entrance and elevator, clean and free of debris.
• Performs duties of shuttle driver when necessary.
• Occasionally performs laundry attendant duties when necessary.
• Performs concierge duties as needed and fulfills needs of guests by providing amenities and other items as needed.
• Performs other duties as necessary and assigned.

EDUCATION:

High School Diploma or GED required

MINIMUM QUALIFICATIONS: 

At least 18 years of age and a valid driver’s license.

OTHER:

• Strong written and verbal communication skills.
• Excellent guest service skills.
• Must obtain non-gaming license upon hire.

REPORTS TO:

Hotel Manager

This position will remain open until filled.